What can I expect when I call the office for an initial appointment?

As a client who has never been seen at our office, you will be asked a number of questions, which is a part of our “phone intake.”  You will be asked questions regarding demographic information, insurance information, reason for why you are seeking treatment, etc.  This information is necessary to set up your first appointment with a clinician.

How long does it typically take to schedule an initial appointment?

Scheduling an appointment depends on a number of factors such as whether you are requesting a specific clinician and also your availability. Generally, new clients are usually scheduled for an initial appointment within a week from their call.

Do you accept insurance?

Yes! We accept the following insurance plans: Aetna, Blue Cross Blue Shield, Cigna, Beacon Health Options, Massachusetts Behavioral Health Plan, Tufts Health Plan, Tufts Public Plans (Together, Unify, and Direct), Harvard Pilgrim, United Behavioral Health.

Please note that each clinician may not take all listed health insurance plans. You are welcome to call the office to inquire about whether the clinician of your choice is able to take your health insurance.

We will check your benefits and let you know of your benefits. If you would like to know before your first session, you may call your insurance as well. At this time, we do not accept out of network insurance.

What are your fees?

If you do not have health insurance or choose not to use your health insurance, we offer affordable out of pocket fees.

Diagnostic Evaluation (60 minutes)                          $150

Individual Session (45 minutes)                                 $120

Individual Session (30 minutes)                                 $60

Family/Couples Therapy (45 minutes)                      $130

Group Therapy (60 minutes)                                       $35

What if I don’t connect with the clinician I’m seeing?

We understand that connection is extremely important when it comes to the clinician and client relationship.  You may find that you and your clinician may not be connecting well.  Should this happen, please let us know and we will attempt to find a clinician with whom you can connect well with.

Can I see a medication provider in your office?

Unfortunately, we do not have an on site psychiatric medication provider. However, we have relationships with several medication providers in the area and can make appropriate referrals for medication.

What if I need to speak with my clinician after hours?

Clinicians provides each of their clients with an after hours cell phone number in which they can be directly reached.